International Journal of Services Operations and Informatics (IJSOI) (ISSN: 1741-539X)

Description

The objectives of the IJSOI are: to establish an effective channel of communication between policy makers, government agencies, academic and research institutions and persons concerned with the science and technology of service operations and information technology and to promote research and practice of new strategies, operations, and technologies for realising competitive advantages of both service providers and enablers around the world The international dimension is emphasised in order to overcome cultural and national barriers and to meet the needs of accelerating service globalisation and technological change and changes in the global economy. IJSOI will publish high quality papers in all areas of service design, operations, and management; service process engineering; event management; production; integrated logistics and supply chain networks; productivity and quality management; and communications and information systems. Ultimately, the presented empirical results, discovered science and technology in the areas of service operations and informatics can be effectively disseminated in academia and explained to policy makers, practicing professionals and managers.